IT: e-government

References

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Cabinet Office (2000) e-Government: a Strategic Framework for Public Services in the Information Age, London, Cabinet Office.

Cabinet Office (2003) Quality Framework for UK Government Website Design: Usability Issues for Government Websites, London, Cabinet Office.

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Preece, J., Rogers, Y. and Sharp, H. (2002), Interaction Design, Hoboken, Wiley & Sons, p. 27.

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Silcock, R. (2001) 'What is e-government?', Parliamentary Affairs, Vol. 54, No. 1, January, p. 97.